Returns
At Official Authorized Distributor Co.,Ltd., we want our customers to be
completely satisfied with their purchase. If you are not satisfied with an item that you have purchased, you may
return the item within 30 days of the original purchase date for a full refund of the purchase price, minus the
original shipping and handling charges.
To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that
you received it. The item must also be accompanied by a valid proof of purchase, such as a receipt or order
confirmation email.
Please note that certain items are not eligible for return, including:
Custom or personalized items
Digital products and services
Items that have been damaged or altered
Items that have been used or installed
If you wish to return an eligible item, please contact our customer service team at 6146150408 or by email
at mb.lvxins@gmail.com. They will provide you with instructions on how to return the item to us. Please note that you
are responsible for the cost of shipping the item back to us.
Once we receive the returned item, we will inspect it to ensure that it meets the above criteria for a return. If
the item is eligible, we will process your refund within 7-10 business days. The refund will be credited to the
original payment method used for the purchase.
If you have any questions about our return policy, please contact our customer service team for assistance.